nbkc Overview

nbkc is a digital-first bank that aims to make banking simpler and more affordable for businesses. The nbkc Business Account doesn’t charge monthly fees and has no minimum balance requirements. It comes with a free debit Mastercard that you can use to make free withdrawals at over 90,000 Allpoint and Moneypass ATMs.

Pros and Cons

nbkc at a Glance

Suitable For?

The nbkc Business Account is ideal for small to medium-sized businesses—including startups—that need to keep expenses low while having access to essential banking services. nbkc provides a straightforward, fee-free solution that allows these businesses to focus on growth without the burden of high banking costs.

The account is also suitable for businesses that primarily operate online and thus prefer to manage their finances online. nbkc’s highly rated and easy-to-use digital and mobile platforms allow you to conveniently handle your banking tasks from anywhere, without the hassle of visiting a physical branch.

Features/Highlights Over Traditional Months

Advantages over traditional banks

nbkc doesn’t charge many of the fees that are typical with traditional banks, including monthly service and overdraft fees. The account also provides unlimited free transactions. Some traditional banks impose limits on the number of transactions you can perform each month, charging extra for exceeding these limits.

Another advantage is that nbkc doesn’t require a minimum balance to keep the account active. Traditional banks often require you to maintain a certain balance to avoid fees, which can be restrictive for businesses with fluctuating cash flows.

Cutting-edge banking services

You can access a wide variety of cutting-edge banking services through nbkc’s website and mobile app.

These services include checking account balances, depositing digital checks, paying bills, transferring funds, accessing branch hours and location information, and adding your nbkc cards to your digital wallet for secure and contactless payments in stores, online, and in apps.

Traditional banking services

Nbkc's is an FDIC insured bank. While its focus is on digital banking, it still provides some traditional banking services and features, including 4 physical branches in and around the Kansas City, Missouri area.

The bank is a member of the Moneypass ATM network, which gives you access to over 90,000 fee-free machines nationwide. nbkc has a couple of physical branches in and around the Kansas City, Missouri area, that you can visit to deposit and withdraw cash, or access other banking services.

As with most traditional banks, funds availability depends on the deposit method, with some deposit types offering same-day availability. nbck says all funds will generally be available no later than the 5th business day after deposit.

nbkc also offers a variety of traditional business banking products and solutions, including certificates of deposits (CDs), lines of credit, and commercial loans, in addition to the business checking account.

Interest rates and fees

Unfortunately, the nbkc Business Account doesn’t offer interest on account balances. However, its competitive fee structure more than makes up for it.

Here’s a breakdown of the key fees associated with the account.

As you can see, the bank doesn’t charge monthly maintenance fees, overdraft fees, or ATM Fees for in-network machines. If you use a non-Moneypass ATM and are charged for it, the bank will reimburse you up to $12 in fees per month.

The fees that do exist with the nbkc Business Account are straightforward and competitive. For example, domestic wire transfers are charged at a modest $5 per outgoing transaction, which is lower than what many traditional banks charge. International wire transfers come with a $45 fee for both incoming and outgoing transactions, which is on par with industry standards.

Customer service and online experience

nbkc offers customer support on the phone Monday-Friday, 7am-6pm, CT. Live chat is available Monday-Friday, 7am-6pm, CT and Saturday, 9am-1pm, CT. For non-urgent matters, the bank also provides email support with a typical response time of a few hours to one business day.

The bank’s website also contains other helpful resources, including an FAQ section and a blog with insightful business-related articles.

On Trustpilot, nbkc has an impressive rating of 4.9 stars out of 5. There’s a lot of praise for the company’s customer service team, with multiple users describing the staff as friendly, knowledgeable, and responsive.

nbkc also has accreditation from the Better Business Bureau (BBB), where it holds an A+ rating, the highest possible grade on the platform.

The bank’s website is user-friendly, with a clean layout that makes it simple to find whatever information or service you’re after, whether it’s checking your balance or transaction history, initiating a funds transfer, or paying bills. Applying for an account is likewise easy and only takes a few minutes.

Mobile app

nbkc has a highly rated nbkc mobile that’s available for both Android and iOS devices. The app offers a full range of banking services, ensuring you can handle your finances on the go without missing a beat.

Key features and services on the app include checking account balances and activity, depositing mobile checks, and transferring funds to other nbkc or external accounts.

Security

All nbkc deposit accounts, including the Business Account, are insured by the Federal Deposit Insurance Corporation (FDIC). That means that in the unlikely event of the bank going under, your cash is safe up to at least $250,000.

Security-wise, nbkc uses Secure Sockets Layer (SSL) encryption to safeguard the transmission of data between your devices and the bank’s servers, ensuring that no unscrupulous third parties, like hackers, can access it.

The nbkc mobile app supports biometric authentication options, such as fingerprint and facial recognition. The bank also offers 2-factor authentication.

nbkc doesn’t appear to have a dedicated fraud team, but in the event of any fraud-related issue, you can reach out to its regular customer team for immediate assistance.

And if you’re wondering how the bank collects, stores, and uses any information you provide, its website has a comprehensive Privacy Policy that explains everything.

Application Process

Opening a Business Account with nbkc is a relatively straightforward process that you can complete entirely online. But before you start, check you meet the following criteria:

• Your business is located in the US
• You’re a permanent resident of the US
• You have a valid local mailing address
• You have a valid social security number

Once you confirm you’re eligible, follow these steps to open your account.

1. Go to nbkc website and select “Business” from the top menu and then “Checking”.
2. Click on “Get Started”.
3. Fill out the application form by providing information about yourself and your business. This includes your name, contact, social security number, business name, physical address and type of business entity (e.g. sole proprietorship or LLC).
4. Upload the required documentation. The exact documents required will vary from state to state but might include proof of employer identification number (EIN), articles of incorporation and organization, partnership agreement, and copy of government-issued ID.
5. Submit your application.

nbkc will review your application and notify you via email if it has approved you. You can then fund the account and start using it.

nbkc Summary

nbkc Business Account is an excellent option for businesses in search of a cost-effective and efficient banking solution. The account charges virtually no fees—that means no monthly service, day-to-day transactions, and even overdraft fees. There are also no minimum deposit and balance requirements with this account. Additionally, nbkc offers access to over 90,000 fee-free ATMs and provides up to $12 in ATM fee reimbursements for out-of-network machines.

Physical Address

nbkc Bank

8320 Ward Parkway

Kansas City, MO 64114

USA